Frequently Asked Questions
Everything you need to know about our latest home decor collections.
How often do you launch new arrivals?
At Nestasia, we refresh our catalog weekly with curated home decor, dinnerware, and lifestyle accessories to ensure your living space stays ahead of the trends.
What is the estimated delivery time for new collection items?
Orders are typically processed within 24 hours. Depending on your location, you can expect your new arrivals to reach your doorstep within 3 to 5 business days.
Are your ceramic products microwave and dishwasher safe?
Most of our ceramic dinnerware and serveware are both microwave and dishwasher safe. Please check the 'Product Care' section on the specific product page for detailed instructions.
What is the return policy for the New Arrivals collection?
We offer a 7-day return policy for most items. If you receive a damaged or incorrect product, please contact our support team within 48 hours of delivery for a seamless replacement.
Do you offer international shipping for your home decor?
Currently, we ship across the country. We are working on expanding our logistics to bring Nestasia's aesthetic to international customers soon.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via email and SMS. You can also track your shipment directly through the 'My Orders' section on our website.