Returns & Exchanges
At Nestasia New Arrivals, we want you to love every piece you pick for your home. If you are not completely satisfied with your purchase, we offer a seamless 7-day return and exchange policy for all eligible home decor items.
Initiate Request
Visit our Returns Portal and enter your order ID and email address within 7 days of receiving your delivery to start the process.
Quality Inspection
Ensure the item is unused, in its original packaging, and includes all tags; then upload 2-3 clear photos showing the product's current condition.
Schedule Pickup
Once your request is approved, our logistics partner will arrange a convenient reverse pickup from your doorstep within 48-72 hours.
Refund Processing
After the item reaches our warehouse and passes quality checks, your refund or store credit will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing